How to Connect Your IONOS Domain to My Place

Follow these easy steps to connect your domain name to your website.

Don't have a domain yet? Click here to find out How to Buy a Domain Name on IONOS

What is a domain name?

A domain name is your website’s address - what people type to find you online.

It’s like your venue’s sign on the internet.

1. Upgrade to Pro & Add Card Details

• Log in to your My Place account.
• Click the green “Ready to go live? Upgrade to Pro” button at the top of the screen.
• You’ll be prompted to add your business card information.

This step is required before a custom domain can be connected.

2. Log in to IONOS

• Make sure you are logged in to your IONOS account.
• Click this link to visit your domains page here: https://my.ionos.co.uk/domains
• Locate your domain in the list.

3. Locate your Domain Settings

• You'll see your domain in the list.
• Please click the triple dot icon then click "DNS" as shown in the image:

4. Add Domain Records

• Click Add record.
• You’ll need to add two records, one at a time, using the details below.
• When prompted, you can ignore the TTL field and save the record.

5. Wait for the Connection to Complete

• Your website will begin appearing on your domain after a short period of time.
• Full propagation can take a little while, but everything will now be correctly connected to the My Place app.

6. Final step (optional but recommended)

Once you’ve completed the steps above, let us know and we’ll manually refresh your site to help it appear online a bit quicker 🚀

Updated on: 05/03/2026